Shipping policy
Shipping Policy
At Orviabase, we are committed to providing reliable and efficient shipping services to customers worldwide.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are processed Monday through Friday, excluding public holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Estimated Delivery Times
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United States: 5–10 Business Days
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Canada: 7–12 Business Days
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United Kingdom: 5–10 Business Days
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Australia: 7–12 Business Days
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Europe: 7–15 Business Days
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Other International Destinations: 7–20 Business Days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Fees
Shipping costs are calculated and displayed at checkout before payment is completed.
We may occasionally offer free shipping promotions, which will be clearly indicated on our website.
Tracking Information
Once your order has been dispatched, tracking information will be sent to your email address.
Please allow up to 48 hours for tracking information to become active.
Lost or Delayed Shipments
If your order appears delayed or lost in transit, please contact us at:
Email: info@orviabase.com
We will work with the carrier to investigate and resolve the issue.
Contact Information
For any shipping-related questions, please contact:
Email: info@orviabase.com
Phone: (+1) 314 646-9845
Business Hours: Mon – Fri: 9:00 AM – 6:00 PM